Issue: I get stuck on a blue loading screen while using the app and am unable to progress past it.
Last Reported: November 30, 2022
Recommendation: If you are on a PC or Mac, please clear the cache. Please see the respective instructions:
- How do I clear the Adventure Academy cache on my PC?
- How do I clear the Adventure Academy cache on my Mac?
Then, check for system updates. Finally, uninstall and reinstall the application.
If this issue is still affecting you after following the troubleshooting steps above, please fill out a support ticket referencing this issue.