My child forgot his or her Child Profile password. How can I fix this?

You can update or reset the password for a Child Profile at any time on the Parents page: 

1. Access the Parents Page in the game by selecting the Menu icon in the upper-left corner of the Select Character (You’ll need to enter your account password to access the Parents Page.)
2. Select Child Settings to access the Child Profiles, and then select the Child Profile you want to update.
3. Select the Edit link in the Avatar Password bubble to update the password for your child. You will be asked to enter and confirm the new password before you click Save.