Depending on your device, you can uninstall and reinstall the Adventure Academy app to solve some stability issues. It’s also a great way to ensure that you have the latest version of our app on your device!
The steps to uninstall/reinstall will vary depending on the device you’re using to access Adventure Academy.
Android (mobile)
Follow these steps:
- Go to Settings > Applications > Manage Applications > All > Adventure Academy and press Uninstall.
- Turn off the device.
- Let the device sit for one (1) minute.
- Turn the device back on.
- Reinstall the Adventure Academy app from the Google Play Store.
iOS
Follow these steps:
From your Home screen, tap and hold the ABCmouse app until it starts wiggling and a small X appears in its upper corner. Tap the app again and press Delete.
- Power cycle your device by turning it off for one (1) minute.
- Search for Adventure Academy in the App Store, and click on the cloud icon to redownload it.
- Once the download is complete, tap Open to reopen Adventure Academy.
Desktop/Laptop
Go to the Programs menu for your platform and select the Adventure Academy application. Windows users can find this in the Control Panel section and Mac users can summon a Finder window to see their Applications.