Issue: Our new avatar is unable to progress beyond the initial tutorial area. We are unable to complete the camera tutorial by looking at Owlan, or are unable to interact with the doors after completing the camera controls' portion of the tutorial. Our avatar is unable to enter the Academy area and progress through the tutorial as a result.
Last Reported: October 9, 2020
Recommendation: If you are experiencing this issue, please delete the affected avatar and create a new one.
If this issue is still affecting you after deleting the affected avatar and creating a new one, please fill out a support ticket referencing this issue.