Issue: After creating an avatar my child is experiencing an infinite load and can't enter the game's tutorial.
Last Reported: June 22, 2021
Recommendation: We appreciate you bringing this issue to our attention, and I'm sorry for any inconvenience this might have caused. Our developers are aware of this issue and we are currently working towards a solution.
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If this issue is still affecting you after following the troubleshooting steps above, please fill out a support ticket referencing this issue.