Issue: My child was interrupted with an error message stating "We are having trouble fetching your account information," After returning to the character screen, the error message "Failed to Log In Error" appears.
Last Reported: June 22, 2021
Recommendation: We appreciate you bringing this issue to our attention, and I'm sorry for any inconvenience this might have caused. Our developers are aware of this issue and we are currently working towards a solution.
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