Issue: After entering account credentials on the Login page, the Login page reloads instead of logging into my account. The issue occurred after downloading the latest version of the app.
Last Reported: October 17, 2022
Recommendation: If you are on a PC or Mac, please clear the cache. Listed below are instructions on how to do so:
- How do I clear the Adventure Academy cache on my PC?
- How do I clear the Adventure Academy cache on my Mac?
Check for system updates. In addition, uninstall and reinstall the application.
If this issue is still affecting you after following the troubleshooting steps above, please fill out a support ticket referencing this issue.