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  • Official comment

    Hi nicolemiller, thank you for letting us know. Our chat feature has rules in place, as well as in-game moderators, to protect the safety and privacy of our players and maintain a safe and fun environment. Users can be muted or adjusted to quick chat if they violate one of our chat rules. If you would like assistance, we would be happy to help. Please feel free to contact our Customer Support team directly by visiting or you can click the Chat widget in the bottom-right corner of this page.

  • ramoncamposeco

    Hi how can my son get unmuted?

  • v.m.hannah

    I I get muted


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