If your child’s profile settings appear grayed out in Adventure Academy, it is likely due to parental controls or account restrictions. This article explains why certain settings may be inaccessible and provides guidance on how to adjust them. Learn about parental controls, account permissions, and steps to modify settings if needed. If you’re experiencing this issue, this guide will help you understand the cause and how to regain access to profile settings.
How to Fix It
To enable the child settings, you'll need to create an avatar for your child. Follow these steps:
- Navigate back to the Create a Character screen.
- Once the avatar is created, profile settings will become available, and you'll be able to make any necessary changes.
If you're still having trouble, please contact our support team for further assistance.