If you're trying to manage or update your child's profile and find that the settings are grayed out and unclickable, this typically happens because an avatar has not been created yet for the child profile.
How to Fix It
To enable the child settings, you'll need to create an avatar for your child. Follow these steps:
- Navigate back to the Create a Character screen.
- Once the avatar is created, profile settings will become available, and you'll be able to make any necessary changes.
If you're still having trouble, please contact our support team for further assistance.