Adventure Academy
Categories
Browse common topics:
- News & Updates
- I am unable to progress past a blue loading screen
- Unable to tag Avatars that are floating during a game of Tag
- The Pet Paw button disappeared from my screen
- Emojis don't display properly in the Chat
- A black screen occurs when entering a new zone
- Unable to complete the activity 'Show What You Know: The Secret Life of Cinnamon' in the Forest Learning Path Adventure Map
- A 404 error message appears when attempting to log in to the app
- My child's Daily Challenges are not refreshing and cannot be swapped for a different Challenge
- Navigating Adventure Academy
- How can I level up my Avatar?
- How do I customize my Avatar?
- What is Inventory?
- What are Emotes?
- How do I switch to another Avatar?
- What are Pets and Pet Crystals?
- What are Adventure Maps?
- What are Recipes?
- How does fishing work?
- What are Player Homes?
- What is the Honor Society?
- Where can I look up a specific learning activity, lesson, or game?
- I can’t find an item I got in my Inventory. What happened to it?
- Where can I find Wink Webs?
- Why can't I enter my Home?
- Why can't I remove Home Exterior items from my Home?
- Where can I get the Dana dress?
- In-Game Chat & Fan Content
- What is the Chat feature?
- How do I edit my child’s Chat Settings?
- What if I don’t want my kids to use Chat?
- Where can I see the Chat History for my child?
Monthly Adventure Academy Updates
See AllKnown Issues
Recently Fixed Issues
My Avatar
Special Features
Player Settings
See AllFrequently Asked Questions
In-Game Chat
Featured Articles:
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How do I redeem a gift code?
How do I view my next billing date?
Account Access
I forgot my account password. What should I do?
I need to update my account information. Where do I go?
How do I cancel my subscription?
Apple Cancellation Instructions
What is Adventure Academy?
What does Adventure Academy offer?
What are Academic Difficulty Levels?
How many profiles can I make?
What is the Parents Section?
How do I change the Academic Difficulty Level?
I’m experiencing buffering or other stability issues with the app. What should I do?
What are the minimum system requirements for this program?
What's New for Spring 2022!
What are Clubs?
What is the Gem Shop?
What are Pets and Pet Crystals?
What are Adventure Maps?
What is the Chat feature?
How do I edit my child’s Chat Settings?
What if I don’t want my kids to use Chat?
What are the Chat Rules?
Why is my child unable to chat?