Adventure Academy

Browse common topics:

• News & Updates

Monthly Adventure Academy Updates

• School Cup 2021 Details and FAQs
• What's New in September 2021!
• What's New in August 2021!
• What's New in July 2021!
• What's New in June 2021!
• What's New in May 2021!

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Known Issues

• I cannot locate the Gem Shop
• My child's text, dialogue, and inventory is not displayed correctly
• I can't tag avatars that are floating
• How can I set my child's difficulty setting to Expert?
• Unable to find an Epic or Rare Fantasy Pet Crystal
• Green Hydrawk, Blue Hydrawk, and Crimson Dragon fantasy pet availability

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Recently Fixed Issues

• There are no buttons on screen when I am in the Pier area
• My child is no longer offered the daily quest to help find Osmund
• My child is receiving an error message when attempting to craft
• My child is unable to make changes to their home
• My avatar cannot enter the Grand Market Place
• Why isn't my avatar or pet swimming in the Market Place pool?

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• Navigating Adventure Academy

Parents Section

• The Parents Section
• How do I change my email or password?
• How can I track my child's progress?
• Changing a child’s Avatar Settings and information
• Adding, resetting, or removing an Avatar's password
• Changing the Academic Difficulty Level

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Map Regions

• The Bank and Banking
• Where can I find the Neighborhood?
• What is the Observatory and where can I find it?
• Is there a fast way to travel around the Adventure Academy grounds with keyboard shortcuts?
• Where can I find the Commons?
• Where can I find the Library?

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My Avatar

• Why can't my avatar enter their house?
• How do I access my avatar's inventory?
• What is the arrow above my Avatar's head?
• Customizing an Avatar
• Switching between Avatar's
• How does a player move around?

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The Adventure Academy School

• Where can I look up a specific activity, lesson, or game?
• Where can I find the Campus Shop?

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The Marketplace

• How does Fishing work?
• What is WordPlay with Kwame Alexander?
• Where can I find my items?
• I can’t find my item, what happened? What is an Item Recipe?

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Academy Currency

• Currencies of Adventure Academy
• Where do I spend my coins?
• Can we purchase more inventory slots for our items?

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Quests

• What are Quests?
• Where are my Quests?
• I can’t find an activity for a quest, what can I do?
• Where are the Wink Webs?

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Special Features

• Pets and Pet Crystals
• Adventure Maps
• What is the Honor Society?

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Player Settings

• How do I adjust the size of my Adventure Academy app window?
• How do I disable the Quest Arrow?
• How can I play without a mouse?
• How do I adjust the volume?

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• Community

Parent Help

• What is the Chat feature?
• What are the Chat Rules?
• Why is my child unable to chat?
• Why was my account suspended?
• Why was my child's avatar name changed?
• Why was my child's chat mode changed?

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Chat Settings

• How do I edit my child’s Chat Settings?
• What if I don’t want my kids to use Chat?

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Chat Help

• How do I report or block another player?
• What are "Spamming" warnings?
• What are emotes?

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Friends List

• How do I accept or delete a friend request?
• How do I find a friend online?
• How do Friend Requests work?
• How can I play with my friends online?
• Can I send a message directly to a friend on my Friends list?
• What do we do if another player is bothering us?

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Clubs

• How do I leave a Club?
• How do I invite a friend to my Club?
• How do I create a Club?
• How do I upgrade the Clubhouse?
• Where can I find the Club Area?
• Can I change the name of my Club?

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