Adventure Academy

Browse common topics:

• News & Updates

Adventure Academy Updates

• What's New in Summer 2022!

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Known Issues

• Login page reloads after entering account credentials
• I am unable to progress past a blue loading screen
• Unable to tag Avatars that are floating during a game of Tag
• The Pet Paw button disappeared from my screen
• Emojis don't display properly in the Chat

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Recently Fixed Issues

• Unable to update the app to the latest version on Windows
• Unable to load after selecting an Avatar on the Select Character page
• Unable to load past the Login page
• Unable to create a new profile
• A black screen occurs when entering a new zone
• My child's Daily Challenges are not refreshing and cannot be swapped for a different Challenge

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• Navigating Adventure Academy

Map Regions

• Is there a fast way to travel around Adventure Academy?

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My Avatar

• How can I level up my Avatar?
• How do I customize my Avatar?
• What is Inventory?
• What are Emotes?
• How do I switch to another Avatar?

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Academy Currency

• What are the currencies of Adventure Academy?

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Quests and Challenges

• What is the Gem Shop?
• What are Quests?
• What are Challenges?

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Special Features

• What is Code Island?
• What are Pets and Pet Crystals?
• What are Adventure Maps?
• What are Recipes?
• How does fishing work?
• What are Player Homes?

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Social Features

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Player Settings

• How do I adjust the size of my Adventure Academy app window?
• How do I adjust the volume in-game?

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Frequently Asked Questions

• Where can I look up a specific learning activity, lesson, or game?
• I can’t find an item I got in my Inventory. What happened to it?
• Where can I find Wink Webs?
• Why can't I enter my Home?
• Why can't I remove Home Exterior items from my Home?
• Where can I get the Dana dress?

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• In-Game Chat & Fan Content

In-Game Chat

• What is the Chat feature?
• How do I edit my child’s Chat Settings?
• What if I don’t want my kids to use Chat?
• Where can I see the Chat History for my child?

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Community Guidelines

• What are the Chat Rules?
• Why is my child unable to chat?
• How do I report and block other players?
• Why was my account suspended?
• Why was my child's Avatar name changed?
• Why was my child's Chat Setting changed?

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Fan Content

• What is fan content?
• Adventure Academy Fan Content Rules
• Adventure Academy Fan Content Policy and FAQs

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