Account & Billing

Pricing & Subscription Plans

• What are the plans, and how much do they cost?
• Why is there a subscription fee to access the app?
• Do you offer a free trial?

Billing Details

• What payment methods can I use to subscribe to Adventure Academy?
• What is a CVV code?
• My credit card was declined. What should I do?
• I’m seeing an authorization hold on my statement. Why?
• I was charged an overdraft fee. Why?
• I’m seeing multiple charges on my statement. Why?

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Account Recovery

• I can’t log in to Adventure Academy. How do I fix this?
• How do I reset my password?
• How do I recover or change my Adventure Academy email address?

Account Maintenance

• How do I update my payment information?
• How do I cancel my subscription?
• I thought I had canceleded my subscription. What should I do?