How do I update my Google Play payment information?

If you subscribed to Adventure Academy through Google Play, you must update your payment method in Google Play’s subscription settings. This article explains how to manage, update, or change billing details to avoid service interruptions. Keeping your payment details current ensures uninterrupted access to your Adventure Academy subscription. Review this article for detailed guidance on managing your Google Play billing information.

How to tell if you might have Google Play (Third Party) Billing

If you aren’t able to update your payment information on your Adventure Academy Parent Section > My Account page, you may be billed through Google Play, one of Adventure Academy's third party billing partners.

You can confirm this on the Adventure Academy Parent Section > My Account > Billing page. Some third parties may have specific restrictions in place.

Google Play-billed subscribers can update their payment information on Google Play using a computer or an Android device.

Computer

Follow the steps below:

1. Go to the Google Play Account.
2. Click Edit payment methods.
   • It will redirect to the pay.google.com account.
3. On the left, click Payment methods.
4. Under the payment method that needs editing, click Edit.
5. Make the updates and click Update.

The payment method will be updated and can now be selected when buying something on Google Play.

Android

Follow the steps below:

1. Open the Google Play app.
2. Tap the profile icon located in the top right.
3. Tap Payment & subscriptions > Payment methods > More > Payment settings.
4. If asked, sign in to Google Pay.
5. Under the payment method needing removal, tap Edit.
6. Make your changes.
7. Tap Update.

If you need further assistance, please contact the Google Play Customer Support Team at Google Play Help.