If you’ve forgotten your Adventure Academy account password, this article provides step-by-step instructions on how to reset it. Learn how to use the "Forgot Password" feature to receive a reset link via email and regain access to your account. The guide also includes troubleshooting tips in case you don’t receive the email or experience issues during the process. Follow these steps to quickly recover your Adventure Academy login credentials.
Go to our Forgot Password tool as the first step to reset your password. Once you enter the email address associated with your Adventure Academy account, we’ll send you a password reset email.
Here are a few things to keep in mind:
- It may take up to 15 minutes for you to receive the email.
- If you don’t see the email in your inbox after 15 minutes, double check your junk/spam folders.
- The password reset link expires after 24 hours, so we recommend resetting your password as soon as you receive the email!
Didn’t get the password reset email?
If you don’t receive the email or can’t remember the email address you signed up with, you can click on the Help icon in the lower-right corner of this page and do so via our automated Chat system. We will need the payment information associated with your Adventure Academy subscription to verify or recover the email address we have on file.
Forgot what email address you used for Adventure Academy?
Go to our Account Access page and select the payment method you used for your subscription.