- I cannot locate the Gem Shop
- My child's text, dialogue, and inventory is not displayed correctly
- I can't tag avatars that are floating
- How can I set my child's difficulty setting to Expert?
- Unable to find an Epic or Rare Fantasy Pet Crystal
- Green Hydrawk, Blue Hydrawk, and Crimson Dragon fantasy pet availability
- My new Avatar is unable to progress past the tutorial intro
- My child keeps playing Tag, but hasn't been rewarded a Snow Tiger
- My payment account has been billed $12.99 after cancelling my account
- My child is receiving the error message "Failed to Log In Error" when trying to select their avatar
- An error message has appeared on my child's screen "General Initiation Error."
- My child can't get passed the loading screen.
- I am unable to reset my password with the password reset link
- How do I make my house bigger?
- Why is my avatar not able to run?
- I am unable to push the green play button after selecting an avatar
- I am unable to enter my home and get an error message when I attempt to
- I am unable to progress past a blue loading screen
- I'm unable to move my avatar after harvesting rockpiles
- Adult non player characters appear incorrect in game
- Emojis don't display properly in the chat
- No sound plays when I watch videos
- When I fish in some places, the app gives me an "Inventory Full" message
- I am unable to change my payment information from PayPal
