How do I report, block, or unblock other players?

If another player is bothering you or breaking the rules, you should block the other player to prevent any contact or report the player to have their behavior reviewed by a Community Moderator.

• What’s the difference between blocking and reporting?
• How do I report a player from a Chat?
• How do I report a player I'm not Chatting with?
• Can I unblock a player if I blocked them by mistake?

What’s the difference between blocking and reporting?

Blocking

• The best way to avoid conflict with another player is by blocking them.
• When you block a player, that player will no longer be able to Chat with you. In addition, you will no longer see any messages from them in the General Chat, and you will not be be able to message the player you blocked either.
• A player can unblock another player they had previously blocked.

Reporting

• • Reporting another player is appropriate when that player isn’t just bothering you, but breaking rules that could negatively affect other players as well.
  • When you report a player, you will send a report of what rule they broke that will be reviewed by a Community Moderator.
  • Please note that if you falsely report another player, you may have your own Chat restricted.

How do I report a player?

You report a player by opening their Profile Menu, which you can do from within a Chat with that player, or by clicking on the Avatar of the player if you are not chatting with them.

Reporting a Player from a Chat:

1. Click on the player's icon within your Chat window.
   
   
   
   
2. Select Report in the upper right corner of the player's Profile Menu.
   
   
   
   
3. On the Report Player screen, select the option that best describes what rule the player broke.
   
   
   
   
4. If possible, enter the exact rule-breaking words or phrases used by the player. (This step is optional, but it will help our Community Moderators review your report appropriately.) Click the green Send button to submit your report.
   
   

Reporting a Player from Outside a Chat:

1. Click/tap the player’s Avatar to open their Player Panel.
2.  Click the Avatar icon on the panel.
   
   
3. Select Report in the upper right corner of the player's Profile Menu.
   
   
   
   
4. On the Report Player screen, select the option that best describes what rule the player broke.
   
   
   
   
5. If possible, enter the exact rule-breaking words or phrases used by the player. (This step is optional, but it will help our Community Moderators review your report appropriately.) Click the green Send button to submit your report.
   
   

How do I block a player?

Blocking a Player from a Chat:

1. Click on the player's icon within your Chat window.
   
   
   
   
2. Select Block User in the upper right corner of the player's Profile Menu. This will immediately block this player so you will have no further communication via Chat.
   
   
   

Blocking a Player from Outside a Chat:

1. Click/tap the player’s Avatar to open their Player Panel.
2.  Click the Avatar icon on the panel.
   
   
3. Select Block User in the upper right corner of the player's Profile Menu. This will immediately block this player so you will have no further communication via Chat.
   
   
   

Can I unblock a player if I blocked them by mistake?

Yes, it's easy to unblock another player who you previously blocked.

1. Navigate to the blocked player’s Profile (as described above).
2. Click/tap Unblock User.