Adding a Password to an Avatar
Is there a way to add a password for a child's Avatar after their Avatar has been created?
Yes! To add a password for a child's existing Avatar, please follow the steps below:
- Navigate to the Select Character screen.
- Click/tap the Menu icon, which is located in the top left corner of this screen.
- Select Parents Section from the list of options.
- Enter your account password to access the Parents Section.
- Select Child Settings.
- Select the Child Profile you want to add a password to.
- Click/tap Edit in the Avatar Password (Optional) field.
- You’ll then be prompted to enter and confirm a new password.
- Select the Save button.
- After saving the new password, you’ll be taken back to the Child Settings page.
- Click/tap the X button in the top right corner to exit the Parents Section and return to the Select Character screen.
- Select the respective child’s Avatar and click/tap the Play button.
- A password prompt will now appear for the Avatar.
- Enter the new password for the Avatar.
- Select the Confirm button, and your child should now be able to access their Avatar with their new password.
Resetting an Avatar Password
Is there a way to reset the password for a child’s Avatar if it’s been forgotten?
Yes! To reset the password for a child’s Avatar, please follow the steps below:
- Navigate to the Select Character screen.
- Click/tap the Menu icon, which is located in the top left corner of this screen.
- Select Parents Section from the list of options.
- Enter your account password to access the Parents Section.
- Select Child Settings.
- Select the Child Profile you want to reset the password for.
- Click/tap Edit in the Avatar Password (Optional) field.
- You’ll then be prompted to enter and confirm a new password.
- Select the Save button.
- After saving the new password, you’ll be taken back to the Child Settings page.
- Click/tap the X button in the top right corner to exit the Parents Section and return to the Select Character screen.
- Select the respective child’s Avatar and click/tap the Play button.
- Enter the new password for the Avatar per the password prompt.
- Select the Confirm button, and your child should now be able to access their Avatar with their new password.
Removing an Avatar's Password
Can the password for a child’s Avatar be removed?
Yes! To remove a password for a child’s Avatar altogether, please follow the steps below:
- Navigate to the Select Character screen.
- Click/tap the Menu icon, which is located in the top left corner of this screen.
- Select Parents Section.
- Enter your account password to access the Parents Section.
- Select Child Settings.
- Select the Child Profile you want to remove the password for.
- Click/tap Edit in the Avatar Password (Optional) field.
- You’ll be taken to the Change Avatar Password page.
- Select the Remove Password button.
- After selecting the remove option, you’ll be taken back to the Child Settings page.
- Click/tap the X button in the top right corner to exit the Parents Section and return to the Select Character screen.
- Select the respective child’s Avatar and click/tap the Play button.
- The password request prompt will not appear, allowing the child to immediately log in to their Avatar.