If your desktop meets the compatibility requirements for Adventure Academy but you’re still unable to download the app, there could be other factors affecting the installation. This article outlines common reasons why the download may not be working, including operating system restrictions, storage space issues, and security settings. It also provides troubleshooting steps to help resolve the problem.
Check to see if your computer is running a 32-bit or a 64-bit operating system. To find out if your computer is running a 32-bit or 64-bit version of Windows, please see the instructions below:
- Click the Start button.
- Right-click Computer.
- Click Properties.
- Open System.
- Under System, you should be able to view the system type.
Our program is not supported on 32-bit platforms, so we apologize in advance if your platform is not compatible.