If Puzzle Seekers quest activities do not register as completed, it may be due to progress tracking errors or missing quest requirements. This article provides troubleshooting steps to resolve this known Adventure Academy issue and ensure quest progression.
- Issue: The Quest Puzzle Seekers has an objective to complete three math activities, but we have received reports from a small number of players that the Quest Log did not properly register activities as completed for them. We have not yet been able to determine why they encountered this issue.
- Platform: All platforms
- Status: We are working on a fix for this, but we do not yet have an estimate of when it will be resolved.
- Recommendations: If you happen to encounter this uncommon issue, we recommend following these troubleshooting steps:
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- Restart the game: Close the game and relaunch it. This can help to reset any underlying issues causing the activity to fail to load correctly.
- Repeat the math activities: In some cases, replaying the math activities can trigger the completion status update in the Quest Log.
How to Report This Issue
If you continue to experience this issue after trying our troubleshooting recommendations above, please send your details to our Developer Team. It would be helpful for us if you could provide the following information:
- The computer or device you were using
- Your operating system
- Any actions you performed leading up to the issue
- Any other observations you think may be relevant
Just click or tap the Help icon below to let us know. We’ll update this page with any solutions or helpful hints.