If the Building Bridges activity does not load after reading the assigned book, it may be due to progress tracking issues or app glitches. Restarting the game or clearing cache may help. This article provides troubleshooting steps to resolve the issue.
- Issue: Players have reported encountering an issue with the "Building Bridges" activity within Adventure Academy. After reading the associated book, they receive an error message stating, “The selected activity failed to load, please try again.” This prevents users from completing the activity as intended.
- Status: The cause of this issue is currently under investigation by the development team.
- Recommendation: While a permanent solution is being investigated, players encountering this issue are encouraged to try this simple troubleshooting step: restart the game. Closing the game and relaunching it may help reset any underlying issues causing the activity to fail to load.
How to Report This Issue
If you continue to experience this loading issue after restarting the game, please send your details to our Developer Team. It would be helpful for us if you could provide the following information:
- The computer or device you were using
- Your operating system
- Any actions you performed leading up to the issue
- Any other observations you think may be relevant
Just click or tap the Help icon below to let us know. We’ll update this page with any solutions or helpful hints.