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Parent Resources

  • Why was my child's avatar name changed?
  • What is the Chat feature?
  • How do I delete an avatar?
  • How can I update my child's avatar password?
  • How can I track my child's progress?
  • How do I change my email or password?
  • How do I log in to Adventure Academy?
  • What should I do if I find a piece of content inappropriate?
  • Where is the Parents Section?
  • How many profiles can I make?
  • How do I add a Profile?
  • How do I delete a Profile?
  • How can I change my child's profile settings and information?
  • I need to change the name for one of my profiles. Can I do that?
  • How do I edit my child’s Chat Settings?
  • How can I change the difficulty level?
  • My child forgot their profile password. Can we reset it?
  • Why is this game not structured like ABCmouse?
  • I need to update my account information. Where do I go?
  • I need to update my billing information. Where do I go?
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